ServiceNow Solutions Consulting


ENTERPRISE TRANSFORMATION

Time & Cost are the two factors which are impacting modern enterprises. To Increase the customer base most of the organizations are driving towards Cost Effective IT Solution. One of the Best solution for this is to hire a company who provides End to End solution. ServiceNow helps to drive the enterprises faster and Scalablelable.

IMPLEMENTATION

Ojas work closely with peers who are using ServiceNow ITSM and adopting Service Management strategies and ITIL frameworks to modernize their IT departments with a best-in-class, cloud-based platform. And also help the customer to migrate from their Legacy systems to ServiceNow.

CUSTOMIZATION

Independent ServiceNow Experts


  • Take your ITSM to the next level
  • SmartĀ and scalable support for your ServiceNow programme success
  • Offshore and near-shore capabilities
  • E2E ITSM Support
  • SNOW Certified Professionals
  • 18+ Year of ITSM Senior Leadership
  • Operations Management capabilities like Discovery,
  • Orchestration and Performance Management

Our Services

IMPLEMENTATION

      Design Questionnaire
      Requirements Collection Template
      Business Requirement
      User Requirements

ENHANCEMENT

      tweaking application Code / Design
      Adding the new Features.

CUSTOMIZATION

      Customizing the Servicenow as per the customer requirement.
      Customization as per business requirement.

INTEGRATION

      Integration of ServiceNow with third party API like REST,SOAP & LDAP.
      Integartion with Web services.

MIGRATION

      Migration from the Legacy ITSM to Servicenow
      Migration from the Internal ITSM tools to Servicenow

Our ServiceNow Expertise


INTEGRATION



  • API
  • REST & SOAP
  • Single Sign on (IDM & Sailpoint)
  • Email integration
  • LDAP
  • JAVA Application
  • Web services
  • Performance Analytics




ASSET MANAGMENT



  • CMDB Management
  • Integration with 3rd party
  • Asset Management
  • Asset Data Reporting




ITSM TOOL


  • ServiceNow ITSM & ITOM
  • ITSM Design, Installation
  • Configuration & Administration
  • Integration with 3rd party Apps
  • Upgrade & Migration
  • Testing & Documentation
  • Operation & Production Support
  • Design & Development of custom application
  • Performance Tuning
  • Custom and OOB Reports
  • Orchestration
  • Design & development
  • Service Request
  • Design customised Self Service Portal
  • Integration with custom Interface
  • Creation of complex approval flows
  • Create & Manage knowledge articles